How to explain Robotic Process Automation (RPA) in plain English

If "machine learning" sounds like the beginning of a bleak dystopian future – think The Terminator mixed with The Matrix – then "robotic process automation" must be the phase when the machines rise up to rule humankind with ruthless efficiency. Fortunately, robotic process automation (RPA) involves nothing of the sort, except perhaps for the efficiency part. There aren't really even any robots involved in this automation software. "Robotic process automation is not a physical [or] mechanical robot," says Chris Huff, chief strategy officer at Kofax. Get the free eBook: Managing IT with Automation.