Find the Right Pace for Your AI Rollout

Implementing AI can introduce disruptive change and disfranchise staff and employees. When members are reluctant to adopt a new technology, they might hesitate to use it, push back against its deployment, or use it in limited capacity — which affects the benefits an organization gains from using it in the first place. Organizations often don’t see the problems coming, and rollout a new tool too quickly only for it to run into major barriers. To navigate this process, we propose a three-step approach: 1) assess the impact of an AI solution, 2) identify barriers to adoption, and 3) identify the appropriate pace.