New Infosys AI tool could transform the way companies maintain complex systems

Like so many organizations today, Infosys, the Indian consulting giant, is a company in transition. For years it has made a good living helping customers manage legacy tools, but CEO Vishal Sikka, who took over 21 months ago saw a shifting landscape and he began implementing new systems immediately. One of those changes involved developing a new artificial intelligence system they have called Mana, which is designed to help customers automate repetitive system maintenance tasks and build knowledge about the underlying systems using artificial intelligence and machine learning. Sikka announced the system this morning at the Infosys Confluence conference in San Francisco. Mana involves three main tools: Infosys Information Platform for analytics, Infosys Automation Platform for automating and continuously building knowledge about system maintenance and workflow tasks and Infosys Knowledge Platform, a formal platform for capturing and storing knowledge.