AI for business: What's going wrong, and how to get it right ZDNet

Despite years of hype (and plenty of worries) about the all-conquering power of Artificial Intelligence (AI), there still remains a significant gap between the promise of AI and its reality for business. Tech firms have pitched AI's capabilities for years, but for most organisations, the benefits of AI remain elusive. It's hard to gauge the proportion of businesses that are effectively using artificial intelligence today, and to what extent. Adoption rates shown in recent reports fall anywhere between 20% and 30%, with adoption typically loosely defined as "implementing AI in some form". A survey led by KPMG among 30 of the Global 500 companies found that although 30% of respondents reported using AI for a selective range of functions, only 17% of the companies were deploying the technology "at scale" within the enterprise.