Bank Churn Modeling with Neural Networks

In this article, we will predict customer churn or attrition with an artificial neural network in google colab. The aim is not to get good accuracy with the model, the importance is to get a good model with different techniques and algorithms. Churn analysis is a classification problem because the label column has binary values only. Customers are very important for every company and institution and attrition of customers is a part of the analysis. The input features are Surname, CreditScore, Geography,…….., IsActiveMember, EstimatedSalary.