Can Insurers Use AI to Retain Staff?

Technology can tip the scales back in favor of a healthy workforce, driving growth and innovation as well as preserving institutional knowledge.||One of the more persistent consequences of the COVID crisis has been the so-called Great Resignation, a development that has been unfolding over most of the past two years. We’ve seen a steady flow of employees leave the workforce, many doing so after taking stock of their lives amid a rapidly changing world. The insurance industry has by no means been immune.