8 Realities of Retail AI: Shoptalk Roundup

This year's sold out #shoptalk2019 conference was both engaging and enlightening. The event brought together 8,500 participants from the retail ecosystem to share trends, technologies, and innovations on how to be a better retailer – particularly in the age of digital. Anil Aggarwal, CEO of Shoptalk, introduced himself to the crowd with the comment, "[Retail] needs to transform for a modern digital age." For Anil, this was an imperative, not just a nice to have. For me, however, the experience was even more lucid than Anil's interpretation – especially around AI technology.