Creating Good UX for Better AI

#artificialintelligence 

As you've probably noticed, Machine Learning and Artificial Intelligence are here to stay and will continue to disrupt the market. Many products have inherently integrated AI functions (i.e., Netflix's suggestions, Facebook's auto-tagging, Google's question answering), and by 2024, 69% of the manager's routine workload, will be automated, as Gartner forecasts. A lot of work has been done around designing products that make AI accessible for users, but what about designing a product that improves the AI model? How does UX approach the development of better AI? I've always been very excited about AI, and for the past couple of months, I've been working on the Product Management and UX of several highly technical and advanced AI products. In my experience, bridging the gap between the science behind Machine Learning(ML) and the end-user is a real challenge, but it's crucial and valuable.

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