New Research Shows that Businesses have Passed the Tipping Point Towards Universal Intelligent Automation Adoption

The "Report for the State of RPA and Smart Automation" interviewed more than 1,000 business executives in North America and found that while 75.3 percent believe automation will make them more competitive, significant disparities exist between industries – with public sector and surprisingly, technology companies lagging significantly when it comes to adoption. While more than half of businesses in North America have already implemented some type of automation solution, such as RPA and AI, the research uncovered notable differences between industries. For instance, nearly nine in 10 manufacturing organizations have already adopted some form of intelligent automation, compared to less than three in 10 public sector organizations. Despite these identified barriers to overcome, nine in 10 organizations that have not yet implemented RPA and AI-based automation solutions report having sufficient internal technical competencies to do so, showing that technical implementation is no longer a significant hurdle for most organizations. "Intelligent automation marks a quantum leap for humanity, and like the early stages of the internet, companies that do not adapt to this new reality risk becoming obsolete," said Daniel Newman, founder and principal analyst at Futurum Research.