IBM announces new AI language, explainability, and automation services

During IBM's virtual AI Summit this week, the company announced updates across its Watson family of products in the areas of language, explainability, and workplace automation. A new feature called Reading Comprehension surfaces answers from databases of enterprise documents in response to natural language questions, assigning a confidence score to each response. A novel module in Watson Assistant called FAQ Extraction automatically generates question-and-answer documents. And AI Factsheets automatically captures key facts on a machine learning model's performance and generates reports to "foster transparency and ensure compliance." According to IBM, Reading Comprehension, which was built atop a top-performing question-answering system from IBM Research, is intended to help identify more precise answers in response to queries referring to business documents.