Data Scientist Kirk Borne Discusses Business Impact of AI and ML

Adding artificial intelligence, machine learning, and other cognitive interactions to traditional business processes and applications enables greatly improved user experience and productivity. These technologies are already impacting all levels of business including finance, marketing, human resources, and sales. Proponents point to incremental changes in the way we work with AI and ML. But larger implementations are also taking hold. The New York Metropolitan Transit Authority (MTA) is using machine learning to understand rider patterns and will be changing color coding of their maps to help commuters and tourists get to their destinations faster.