The Future Of Work: Three New HR Roles In The Age Of Artificial Intelligence

What will "the new normal" look like for our HR leaders as we approach 2020? It's been nine years since McKinsey & Company coined the phrase, 'the new normal," referring to the fundamental changes in the business landscape following the Great Recession of 2008. We are witnessing revolutionary, not just incremental change. As Paul Daugherty said in his bestselling book, Human Machine: Re-imagining Work in the Age of AI, the workplace experience is changing in profound ways. According to research conducted by Accenture and the World Economic Forum, 87% of workers polled believe new technologies like artificial intelligence will improve their work experience and they are willing to invest their free time over the next few years to learn new skills to supplement their current ones. This emphasis on learning new skills in the age of AI is reinforced by the most recent report on the future of work from McKinsey which suggests that as many as 375 million workers around the world may need to ...