AI, robotics, and automation: Put humans in the loop

AI, robotics, and automation have gained a rapidly expanding foothold in the workplace, faster than many organizations ever expected. While organizations are increasingly using these technologies to automate existing processes, true pioneers are radically rethinking work architecture to maximize the value of both humans and machines--creating new opportunities to organize work more effectively and to redefine the human workforce's skills and careers. The adoption of automation, robotics, and artificial intelligence (AI) is accelerating dramatically. Almost half (47 percent) of this year's respondents say that their organizations are deeply involved in automation projects, with 24 percent using AI and robotics to perform routine tasks, 16 percent to augment human skills, and 7 percent to restructure work entirely. Expectations for AI and robotics have also increased significantly.