Augmented Conversation and VoiceFirst Messaging Experiences Transforming HR Industry

Artificial Intelligence (AI) enabled Automated Chat and Voice technologies are rapidly being used by organizations to finish time-consuming or monotonous administrative tasks. According to a Forrester survey, roughly "85% of customer interactions within an enterprise will be with software robots in five years' time" and "87% of CEOs are looking to expand their AI workforce". One main reason is that chatbots and Voice Assistance have the potential to minimise business costs for stakeholder engagements by more than $8 billion by 2022 according to Juniper Research. The other benifit of chat and voice technologies are their portability as they can be used over text and messaging apps, email, Smart Speakers, and through your company's website and Mobile App. To give more insight on how recent technological developments are transforming HR industry.