The AI stack that's changing retail personalization – TechCrunch
Consumer expectations are higher than ever as a new generation of shoppers look to shop for experiences rather than commodities. They expect instant and highly-tailored (pun intended?) To be forward-looking, brands and retailers are turning to startups in image recognition and machine learning to know, at a very deep level, what each consumer's current context and personal preferences are and how they evolve. But while brands and retailers are sitting on enormous amounts of data, only a handful are actually leveraging it to its full potential. To provide hyper-personalization in real time, a brand needs a deep understanding of its products and customer data.
Nov-12-2019, 19:38:22 GMT