New MyKAI smart bot uses AI to enable 'lifestyle banking' - TechRepublic

Want to know how much you spent on Uber rides last month? A new banking bot called MyKAI can give you some answers. Kasisto's new banking smart bot, which works with messaging platforms like Facebook Messenger and Slack to make financial transactions and answer questions, is part of a broader trend towards using AI to enrich customers' interactions with companies. You can make payments, ask the bot things like how much money is in your account, and even ask general questions like "What is a CD?" It can even provide an answer if you want to know if you have a gambling problem. But how does MyKAI fit into the bigger bot world? How is it using AI to enable meaningful conversations with customers?