[Meet the Team] Rachael Needham: Building Positive Relationships and Grounding Chatbot Technology in Human-ness Creative Virtual

Creative Virtual is one of only four companies in London to be recognised by The Queen's Awards for Enterprise in the category of Innovation in 2017. The company was selected for this honour not only for our innovative technology, but also because of the hard work and dedication of our global team. Creative Virtual's experienced, expert team is what sets the organisation apart from others in the industry. As part of the five-year celebration of our Queen's Awards for Enterprise, we're talking with some members of the Creative Virtual team about the technology, their involvement in the industry and what winning this award means to them. Today we introduce Rachael Needham, Head of Delivery Management with Creative Virtual USA.