How artificial intelligence is making health care more human

For some time, leaders of technology-enabled health-care institutions--and today, that means practically all health-care institutions--have been anticipating the potential impact that artificial intelligence (AI) will have on the performance and efficiency of their operations and their talent. But in reality many, if not most, have already been reaping the benefits of AI tools, which are improving many activities in health-care institutions, from enhancing oncological diagnosis accuracy to reducing time spent scheduling patient visits.