Salesforce: New Einstein APIs and Platform Services

The newest release by Salesforce is the Einstein Platform Services and APIs. This new offering includes Einstein Intent, Einstein Sentiment and Einstein Object Detection. The Einstein platform was introduced last year in September and it is an AI offering designed especially for customer relationship management (CRM). This platform is of particular use to developers as it provides APIs and other tools to help them create CRM apps that use machine learning capabilities like NLP (natural language processing) and image recognition. Furthermore, developers can use the integrated REST APIs which are Heroku and Apex to train and design bespoke deep learning models.