How to Support the Widespread Adoption of AI

"It's a reflection of a failure to rewire the organization," write the authors, who are McKinsey partners. "AI initiatives face formidable cultural and organizational barriers…at most businesses that aren't born digital, traditional mindsets and ways of working run counter to those needed for AI." To support the widespread adoption of AI, they suggest that companies must make three fundamental shifts. As Yogi Berra might have said, this first shift feels like déjà vu all over again, as information technologywent through something similar over its first few decades. Companies first embraced IT in the 1960s and 1970s to automate back-end processes in applications including inventory management, financial transactions and airline reservations.