Zendesk welcomes Cleverly - Zendesk

At Zendesk, we believe a key component of providing great customer experiences includes ensuring your agents are armed with the right tools and processes to deliver them. But with conversation volume increasing by more than 20 percent year over year, over a growing number of channels, support teams are struggling to keep up. As a result, businesses increasingly turn to AI to provide faster and more reliable service and make teams more efficient. That's why we're excited to announce that today Cleverly is joining the Zendesk team. Cleverly provides AI-powered solutions with insight-driven automation that makes support teams more productive.