Excite Customers with Machine Learning, VR SAP News Center

Machine learning, virtual reality (VR), and pop-up stores are increasingly crucial to industries such as retail, as they help organizations deliver an easier -- and more exciting -- customer experience. "We have invested heavily in machine learning … to automate the ease of the shopping experience," Walmart Executive Vice President and CTO Jeremy King said onstage at NRF 2019. Imagine how long it takes a busy parent to manually add 100 grocery items to a virtual shopping cart, for example; now contrast that with automation that intuits what each shopper needs, whittling the process to mere seconds. "Building that kind of experience is really important." Click the button below to load the content from Youtube.