How AI Will Change HR by 2020 (and Beyond)

Here's a glimpse into the future of AI and HR via Rob May, CEO and Co-Founder of Talla, which builds intelligent assistants. While human resources has always viewed itself as the means by which an organization maximizes the value of its most crucial asset -- its people -- too many actual employees view HR as "the triage unit for bad workforce practices." HR is who you run to when a coworker is causing a problem, or there's an issue with your employment benefits. Strategic functions never seem to enter the HR equation. Artificial intelligence -- most specifically a combination of machine learning and natural language processing -- has matured to the point that it is practically useful in a workplace setting.