A Toast to 2018, The Year of Experience! – Part 1

In this article, Part 1 of the latest in his series exclusive to Data Makes Possible, Dr. Kirk Borne, Principal Data Scientist for Booz Allen Hamilton, explains the importance and value proposition of improving the human experience in the digital enterprise, and why the year of experience must include customers, end-users, employees, and any other stakeholders. A few years ago, I heard someone describe their data product in this way: "analytics at the speed of your business." Well, no disrespect intended, but I think they got the message backwards. Because business is no longer able to keep up with the flood of data that is coming in, from forces and sources everywhere: social, mobile, internet, intranet, images, video, audio, and documents. Consequently, what you really need is business at the speed of your data!