AI: Tackling the Global Skills Gap - Webhelp Blog

The swift emergence of AI and automation technologies is creating a strategic challenge in terms of expertise. Increasingly, businesses are struggling to attract and retain the people they need. Webhelp's Director of Strategic Marketing, Dave Pattman, examines the AI skills gap and international data trends to find creative ways to solve this crisis. Artificial intelligence (AI) is poised to transform processes and productivity across business, industry and the economy as a whole. This burgeoning field is driving digital transformation in customer experience, forcing companies to compete to recruit top-end talent.