Human capabilities will trump robots in the age of automation

To be productive in the age of automation, human skills as well as social and emotional capabilities will matter more than anything. The future of work in a world of robots may not be as bleak for us humans after all, with a range of our skills pivotal for managing data and automation. 'Deep end-market intimacy will become the space of most demand, not the technology itself' – ROB CURLEY According to Curley, the pace at which technology changes has always led to skills gaps as organisations and staff attempt to keep up. This, he says, is not a new issue but there is currently more impacting change than simply the advances in technology that are taking place. "Because organisations do not have enough skills internally to do the jobs, we are seeing more and more companies coming together with universities, innovation centres and product vendors, facilitated by smaller specialist companies, to bring the technology process capability in-house. But there are still skillset gaps," said Curley.