Post-COVID Changes Accelerate Automation in Brazil

More companies in Brazil are adopting intelligent automation solutions and services as part of a wave of digital transformation that began during the COVID-19 pandemic and continues to accelerate, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm. "Leading service providers are helping organizations integrate these tools, along with governance frameworks and change management processes." The 2022 ISG Provider Lens Intelligent Automation -- Services and Solutions report for Brazil finds several types of automation are gaining traction in the country, which is one of the largest automation markets in South America. Companies are acting to increase efficiency, better understand their processes and solve IT problems before they disrupt operations. "The challenges that companies in Brazil have faced since the pandemic call for comprehensive, modern automation solutions," said Chip Wagner, CEO of ISG Automation.