AIOps: What, Why, and How? - DZone AI

Since Gartner coined the term AIOps in 2016, artificial intelligence has become a buzzword in the advanced technological world. The goal of AIOps is to automate complex IT systems resolution while simplifying their operations. Simply put, AIOps is the transformational approach that uses machine learning and AI technologies to run operations such as event correlation, monitoring, service management, observability, and automation. With AIOps, you can collect and aggregate ever-increasing data generated from observability and monitoring systems, different applications, or infrastructure, filter the noise to identify events and patterns for system performance and availability issues, and determine root causes and often resolve them automatically or send the alert to the IT team. If you aren't using AIOps to complete the process, then it will become difficult to run alongside technology innovation taking place at a rapid pace. Besides, if you depend on traditional knowledge and old systems, your IT operations are more likely to become unpredictable and unscalable.