AI in the enterprise: A framework for success - TotalCIO

Developing an AI use case that lays out what the project will cost, the value it will provide and the potential risks it will bring can be a head scratcher for CIOs. AI in the enterprise is uncharted territory for many companies. Research outfit Gartner advises that CIOs proceed step-by-step through a "framework" designed to sort out the type of AI applications, AI solutions and the core AI technologies they will need to produce the kind of results the company is looking for. After CIOs nail down business objectives and use cases, they should start to think about how the technology will be used to integrate AI in the enterprise. Next, CIOs should look into the common solutions used by various enterprise applications such as a virtual customer assistant, an employee training tool or a process efficiency tool.