How PMOs Can Future-Proof Their Role in the Face of Encroaching AI

The digital revolution is changing every aspect of the workplace, but few jobs will be reshaped as fundamentally as those in the project management office (PMO). Gartner predicts that by 2030, artificial intelligence (AI) technologies will perform as much as 80% of the PMO's traditional day-to-day work, such as data collection, tracking and reporting. That sounds ominous, but it's a positive development for PMO professionals who embrace the new responsibility of helping teams outside the IT department implement agile methodologies. Organizations are striving to become more agile in order to deliver value to their customers on a recurring, faster timeline. They are focusing more on products vs. projects, measuring progress based on outcomes vs. deadlines, and empowering teams by holding them accountable for a goal vs. telling them what tasks to undertake.