Conversational AI Platform: 10 Features to Look for - DZone AI

As if starting your AI journey isn't daunting enough, choosing the right conversational AI platform can leave your head reeling. To help point you in the right direction, we've put together the top ten features you need to consider regardless of application. It may seem obvious, but there's a world of a difference between answering a question and holding an intelligent conversation. An engaging exchange will not only improve the customer experience but will also deliver the data to help you increase your bottom line. But in order to achieve this, the user interface needs to be as humanlike as possible.