Thought Leaders in Artificial Intelligence: Josh Sutton, Data & Artificial Intelligence Global Head at Publicis.Sapient (Part 7) Sramana Mitra

Sramana Mitra: There's a clear trend of these more complex plumbing of the AI systems becoming available as platforms and then abstraction layers being created such that AI can become a lot more ubiquitous. Where would you start a new company today if you wanted to do something in AI? Josh Sutton: Where I would look at and where I get excited about the investment opportunities is not in a technology play directly, but in a business transformation play. If you think about it simply, the suite of AI tools right now enables you to make better decisions faster, engage with customers conversationally without having the human capital cost associated with that model, and the ability to perform certain tasks and functions that require limited human interactions. Andrew Ng came out with a simplified but still great litmus test of if you can do it, then it's probably a good use case. We take those three things as levers of change and then look at industry problems today and how they're being solved.