The Role of Artificial Intelligence and Machine Learning in the Future of Insurance

Machine learning has proven to be useful for insurance agents and brokers in various ways. These include capturing knowledge, skills, and expertise from a generation of insurance staff before they retire in the next 5 to 10 years and use it to train new employees. FREMONT, CA: Technology has become the dominant force across all businesses in the last few years. Disruptive technologies like Artificial Intelligence (AI), machine learning, and natural language processing are improving rapidly and quickly, evolving from theoretical to practical applications. These technologies have also made an impact on insurance agents and brokers. Many people continue to view technology as their foe.