Council Post: AI: Failed Promise Or A Case Of Unrealistic Expectations?

Following bold claims about the business benefits and even world-saving power of artificial intelligence (AI), it's not surprising that talk of broken promises is growing. However, has AI failed to deliver, or are we setting our expectations too high? Recently, consternation has centered around Covid-19 as some initial AI-assisted breakthroughs quickly fizzled out. For many, frustration stretches back much further, with a 2010 study showing 38% of organizations lacked the understanding of how to use analytics to make better and faster decisions. Today, fewer than 25% of global organizations have developed an enterprise-wide AI strategy.