AI creates new jobs, holds promise of reducing routine tasks

The rapid adoption of artificial intelligence will significantly alter how many jobs are performed and how many workers are needed for various tasks, according to new research by Capgemini, a consulting and outsourcing firm. Some 83 percent of the 993 global executives surveyed by the firm between March and June said AI has generated new roles in their organizations. Specifically, organizations are producing jobs at a senior level, with two in three jobs being created at the grade of manager or above. Among organizations that have implemented AI at scale, 63 percent said that AI has not destroyed any jobs in their organization. Along with the trend toward job creation at the management level, the report provides evidence that organizations see AI as a way to reduce the time employees spend on routine and administrative tasks, enabling them to deliver more value.