SAP's Timo Elliott on enterprise chatbot AI technology

Advanced, next-generation technologies, like AI and machine learning, are changing the way we work. Technology like chatbot AI, background analytics, image recognition and more are affecting virtually every business process. In this Q&A, Timo Elliott, SAP vice president and global innovation evangelist, discusses three ways that these technologies will be embedded into business processes. What are some ways that next-generation technologies, like AI, will affect business processes? Timo Elliott: The big picture of what we're clearly seeing is that, over the next few years, every single business process will become self-optimizing.