NLP is the heart of the intelligent enterprise - Dataconomy

The enterprise is investing heavily into multiple forms of AI, but interest in natural language processing (NLP) has gained momentum in the past few months. This is due in large part to the rise of chatbots and intelligent assistants in call centers, help desks, kiosks, and other customer support applications, but these are hardly the only ways to apply NLP. Back-office functions ranging from software development and data analytics to systems management and risk assessment become far more efficient and effective when humans can simply speak their desires rather than type them in or click their way through endless menus. Getting to that point won't happen overnight, however. While NLP has taken great strides recently in terms of accuracy and efficacy, it still has some way to go before it becomes a valued member of the team. Still, over the past year, the enterprise has displayed an increased willingness to open its checkbook a little wider to fund various NLP projects.