AI And HR: A Match Made In Many Companies

The Human Resources (HR) function has seldom been known for its rapid adoption of new technology. Things are changing in this regard, however. HR now has lots of data about employees from internal HR information systems, and there are increasing volumes of data about potential job candidates from external sources like LinkedIn. This data availability, and the general trend toward data- and analytics-based decisions in organizations, set the tone for HR use of advanced analytics and AI. Some HR organizations embraced analytics almost a decade ago; I and a couple of co-authors found enough examples to write about them as early as 2010. The obvious next step for HR is to adopt artificial intelligence, and that is definitely happening.