2020 Predictions: RPA, AI set to become everyday tools for UK firms

Experts believe that both the accountancy and audit industries are on the cusp of an automation transformation in 2020, guided by the incredible growth of robotic process automation (RPA) and artificial intelligence (AI) throughout the last few years. As automation software becomes mainstream technology within the industry, experts from across the field believe that 2020 will be a transformative year as more accountancy firms use both RPA and AI within their practices. Aaron Harris, Chief Technology Officer at Sage, explained: "At the moment, only big enterprises are employing RPA at scale. In 2020, we'll start to see this trickle down to small and medium-sized businesses. "RPA software revenue grew 63.1% in 2018 to $846m and will grow further to $1.3bn in 2019.