Why Companies Will Need To Create An AI Culture To Achieve Success

Amidst the great debate over whether artificial intelligence (AI) will steal human jobs, there has been little discussion of how it will transform corporate cultures in new and unprecedented ways. In the era of automation, the most successful businesses will be those that redesign their working environment and workforce around harnessing the cognitive capabilities of machines in the same way that Victorian-era industry was redesigned around harnessing the physical capabilities of steam and mechanization. AI will demand a radical culture shift because it alters the relationship between machines and humans, changing machines from passive receivers of commands into informed, sentient collaborators. In doing so, it will also transform the skills that organizations seek to find and foster in human workers. Fundamentally, AI will require human workspaces to be built around powering processes, products and services with data in the same way the Machine Age saw society reconfigured around powering machines with electricity.