City University London experts warn us to not let chatbots take over our lives

Artificially intelligent machines are no longer confined to science fiction novels but are an accepted part of everyday life. While we frequently interact with chatbots, such as Siri, there is now a serious push to make these computer-based'personalities' more trustworthy and likable. Simone Stumpf, senior lecturer in the Department of Computer Science at City University London, believes the key may actually be to make them less human. Microsoft wants to join the rest of the software giants in the AI game, but it just keeps striking out. Weeks ago the firm's lovable teen chatbot turned into a Hitler supporting racists and its most recent attempt, CaptionBot hasn't lived up to its potential either.