Why Isn't AI Working for Your Business?

More than a third of companies use artificial intelligence (AI), while another 42% are exploring their AI options, according to IBM's recent Global AI Adoption Index. AI adoption looks easy, thanks to rapid advancements in AI technology and the availability of off-the-shelf AI tools. But in reality, as other recent research makes clear, some companies are struggling with AI. Accenture reports that only 12% of AI adopters are currently using AI "to outpace their competitors," while nearly two-thirds (63%) are still in the experimentation phase--"barely scratching the surface of AI's potential." Multiple reports show that it is common for AI models to never make it into production.