Take the Poll: What Is AI's Role in Your Organization?

The use of artificial intelligence, which has been growing in fits and starts for years, is starting to play a much bigger role in business. The worldwide market for AI platforms and applications is expected to grow to 16.5 billion in 2019 from 1.6 billion in 2015, according to the International Data Corp. Faster and cheaper computing is helping fuel today's AI revolution. But while many large tech firms and startups have been able to build new AI-influenced business models, many organizations, with access to much of the same computing power, are still grappling with how to best employ AI, CIO Journal's Steven Norton writes in CIO Explainer: What is Artificial Intelligence? A host of issues, from executive confusion over AI capabilities to concerns over the effect intelligent machines will have on a human workforce, could slow deployment. "The number one issue for CIOs is how can I invest anything in artificial intelligence without having clear visibility into real business results," Gartner Inc. fellow and research vice president Tom Austin, tells CIO Journal.