A Refresher on Robotic Process Automation

I think it's time for a refresher to remind us that automation has made leaps and bounds compared to when it first began. We need to continually keep the new abilities and possibilities that automation offers top-of-mind to ensure we are maximizing its full potential. For instance, when people think of automation they often imagine an employee who never makes a mistake, never gets tired, and works 24/7 to process transactions, manipulate data, trigger responses and communicate with digital systems. We've had sophisticated software on computers with chips that operate at hyper-speed for years (think flash trading). Now imagine this scenario being pushed further -- that you can almost immediately add or subtract resources in real time, exactly as your needs ebb and flow, and that these workers can either be actual machines performing physical tasks or computers programmed to execute core business transactions. Such a workforce combines the flexibility and capability of software with a physical interface, and it's called RPA: RPA software programs are faster and more accurate than humans.