Five technology trends in 2020 poised to transform the future of work DigiconAsia

Five technology trends are poised to transform the future of work beginning in 2020, according to DXC Technology. The rapid adoption of emerging technologies such as artificial intelligence (AI) and machine learning (ML) – coupled with trusted data ecosystems, empowered interconnected teams and tech-evangelist leaders – promises to produce new levels of workforce efficiency, productivity and growth across enterprises. "The notion of accelerated productivity will force enterprises to rethink their technology decisions and investments across the enterprise technology stack, which, in turn, will drive a sea change in how enterprises are led and structured, make informed decisions and engage employees and customers," said Dan Hushon, senior vice president and chief technology officer, DXC. The pervasive use of AI and ML in business is revolutionizing professions such as legal, accounting, healthcare and education by democratizing access to data and expert services. AI is extending customization and personalized services to a broad base of customers through low-cost intelligent agents.