AI One Year Later: How the Pandemic Impacted the Future of Technology - InformationWeek

Even the most sophisticated and finely tuned AI models couldn't predict the long-lasting magnitude of COVID-19. Its disruption on our personal and professional lives is hard to quantify. Last March, it was almost impossible to foresee how this past year would unfold -- including the tragic moments and devastation for so many around the world. AI is just one of many technology capabilities leaned on to help companies survive the pandemic. However, as we enter year two, many of these new ways of doing business have shown their long-term value.