Three insurance challenges being addressed by AI

Artificial intelligence or AI stands out as one of the hottest technologies in the insurance industry in 2018. We are seeing more insurers identifying use cases, partnering, and investing in AI. 85% of insurers are investing time, money, and effort into exploring the AI family of technologies. The focus is not so much on the technology itself as on the business challenges AI is addressing. Through our annual SMA Innovation in Action Awards program, we hear many success stories from insurers throughout the industry that are innovating for advantage. AI was a key technology among this year's submissions.