Webinar: How AI-Based, Zero-Effort Authentication is Changing the Customer Experience

With access to mountains of data -- scoured, analyzed, and made actionable thanks to Artificial Intelligence, machine learning, and neural networking -- enterprise organizations are staking their claim on seamless, context-aware customer interactions as a business differentiator. New authentication technologies in personalized digital self-service can help deliver security, fraud prevention, and have a demonstrable impact on an enterprise's bottom line. Indeed "zero-effort authentication" enables intelligent automation, reduced customer effort (no more PINs and passwords), reduced call handling time, and improved confidence in security. Enterprises are building zero-effort authentication strategies for maximum return on investment and increased customer loyalty. In this on-demand webinar, Ravin Sanjith (Intelligent Authentication, Opus Research) and Alexey Khitrov (CEO, ID R&D) will discuss how zero-effort authentication in voice-centric channels leverage AI and the latest advancements in speech processing and multi-modal biometrics.