Nextdoor is using a generative AI to encourage users to 'rephrase' mean posts

Nextdoor is introducing its first generative AI feature, an in-app "assistant" that can help users rewrite "potentially unkind" posts on the neighborhood social network. The new feature is rolling out "over the next several weeks." It's far from the first time the company has experimented with ways to remind users to keep conversations "neighborly." The company, which has at time struggled to fight the perception that its platform can be toxic, began using "kindness reminders" in 2019 and last year introduced pop-ups reminding users to be more "empathetic." The app has also served up more targeted nudges to promote anti-racist language and less heated political discussions.