Business travel will be disrupted by advancements in artificial intelligence and machine learning- Technology News, Firstpost

The business travel industry is in the throes of a new era of transformation as it gradually evolves into a technologically-equipped sector. Dynamic growth in business travel due to a recovering global economy and increasing customer expectations are important factors driving this change. Companies are striving to harness emerging technologies to enhance operational efficiencies in travel and expense management while delivering unparalleled user experience. Not only are they inclined towards technology innovation and proliferation of devices, applications and capabilities, but also towards experiences that will drive real value. Customised travel solutions offering new sources of revenue and growth, and streamlining of budgets through a uniform experience across platforms, are the need of the day.